News & Updates | Case Studies
No matter how sophisticated your marketing techniques are or how much exposure you achieve this all stands for nothing if you do not deliver on customer service. It is vital that marketing and customer care go hand in hand and only then will a company realise its full potential.
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News & Updates
It may seem obvious but it is surprising how few businesses regularly communicate with their best customers. Your existing customers are the most valuable source of business both through repeat bookings and referrals. On average it costs 5 times more to attract a new customer than it does to keep an existing one.
We all know we should be doing this but actually getting round to it with everything else there is to do is not always that easy.
We have the solution and it does work.
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